FAQ

GENERAL

 

How many students are there per class?

Our teacher to student ratio is 1:6 for courses and 1:12 for workshops. Our personalised lessons are 1:1 private teaching or to small groups. Due to COVID safety measures, we have restricted all class size to maximum of 3 pax.

Do we have to bring any art materials when attending courses with L.A.C.?

No, you don't have to. We will provide the materials to facilitate your learning.

What are the payment methods available?

 

We accept credit cards (Mastercard, Visa), Paynow and iBanking. Payment needs to be made before all classes. Follow the instructions upon checkout if you are paying via Paynow or iBanking.

How do the workshops work? Will my friend and I who have little or no experience in the medium be able to join?

Absolutely. Our studio seeks to conduct quality workshops for all individuals and our workshops are planned with participants with no experience in mind. We look forward to seeing you at our workshops and/or courses.

BOOKING CLASSES

I would like to enrol in a workshop/course. Where can I see the timings available?

We commence our workshops/courses based on the preferred start date and time of our students (subject to our teachers' availability). Drop us an email to enquire on your preferred start dates. Please note that our workshops and courses require a minimum of 2 students respectively to commence. After confirmation of the time and date, cart out the class from our website. 

I wish to enrol in a workshop/course alone. What are my available options?

We will inform you if the minimum quota to start a class is not met. You will be put on the waiting list until there is enough participants to start a workshop/ course.

Alternatively, you may wish to enrol in our private personalised lessons which is 1 to 1 teaching.

CANCELLATION/ Missed lessons

What if I have to cancel my reservation?

A 50% refund will be provided if cancellation is made 14 days in advance of class commencement date. No refund will be given for any cancellations made after class has commenced.

What are my options if I miss a session?

We regret to inform that there is no refund or substitution classes for any missed session. 

Do I get a refund if I drop out of my course or package halfway through?

We regret to inform that there is no refund for any missed session after class has commenced. 

 
 

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